Broadridge Financial Solutions has announced new enhancements to its AI-powered platform OpsGPT, introducing expanded functionality aimed at improving post-trade efficiency and risk management. The updates focus on fails research, inventory optimisation, and email integration automation, with a broader push toward what the firm calls “agentic” capabilities, AI agents that not only analyse data but also recommend and execute actions.
One of the key updates is the improvement in fails research. OpsGPT can now diagnose the root causes of settlement failures in real time, offering actionable insights that reduce the time required to resolve issues. Alongside this, inventory optimisation tools now support real-time global inventory management, identifying mismatches and suggesting asset transfers to maximise capital efficiency, a move Broadridge says could save firms millions.
Another new feature allows OpsGPT to process and respond to operational emails automatically. By extracting context and retrieving relevant internal data, it significantly reduces response times and the need for manual follow-up.
Agentic capabilities
With these enhancements, OpsGPT is evolving into more than just a tool for analysis. The platform incorporates AI agents that support operations teams by turning data into concrete decisions and actions. These agents assist with identifying optimal workflows, managing risk, and improving capital deployment across the post-trade lifecycle.
The updates come at a time when the industry is grappling with accelerated settlement cycles and growing operational complexity. Broadridge positions the technology as a response to rising costs and the need for integrated, AI-powered automation in a fragmented post-trade environment.
Harmonised data
Underlying OpsGPT’s functionality is Broadridge’s BRx data model, a harmonised data ontology that standardises information across systems and asset classes. This unified data approach allows OpsGPT to function across front, middle, and back offices, enabling automation and analytics at scale, claims Broadridge.
